Returns Policy

Thank you for choosing KICKS CARGO. We are committed to providing you with the highest quality products and a seamless sourcing experience. We understand that occasionally, unforeseen issues may arise with an order. To protect your interests and maintain our efficient operational standards, we have carefully outlined our Returns Policy below. Please review these terms carefully before initiating any return request:

1. Eligible Returns

We only accept returns on items for which we are liable. This strictly includes:

Damaged or faulty products upon arrival.

Incorrect items or sizes sent by us in error.

2. Return Conditions

To be eligible for a return, your item must be in the exact same condition that you received it: unworn or unused, with all original tags attached, and in its original packaging.

3. How to Start a Return

To initiate a return or if you have any questions regarding your return, please contact our team directly:

Email: sales@kickscargo.com

WhatsApp: +44 7426732289
(Please ensure you contact us to authorize the return before sending any items back.)

4. Return Shipping Costs

Return postage is at the buyer's own cost. We strongly recommend sending your item using a tracked and insured service to ensure its safe arrival and to keep up to date with the location of your package.