Contact Us

Need help with a product, order, delivery, or return? The KICKS CARGO team is here to help.

Customer Support

Email us at sales@kickscargo.com.

If your question is about an existing order, include your order number and the email address used at checkout so we can locate it efficiently.

Order and Delivery Questions

For questions about dispatch or delivery, include your order number and tracking number, if available. In-stock orders placed before 1:00 PM Pacific Time (PT) on a business day are dispatched the same business day, with delivery estimated to take 2–3 business days after dispatch.

Returns

To request a return, contact us within 7 calendar days of delivery and include your order number and reason for the return. If an item arrived damaged, faulty, or incorrect, please also include clear photos.

Do not send an item to our shipping location without approval. We will provide the authorized return instructions and return method after reviewing your request. KICKS CARGO covers the cost of an authorized return using the return method we provide.

Product Questions

For help with sizing, availability, or product details, include the product name and required size in your message.